shipping & returns
– we ship our items worldwide from our storage in Amsterdam – The Netherlands
– the shipping cost is not included in the item price, you can enquire it by mail.
– the delivery of items like objects or lamps it takes around 1-2 weeks.
– the delivery of bigger items takes around 3-4 weeks.
– in case of breakage, this must be communicated via email within 24h after delivery
– after 24 after delivery, we don’t accept breakage claims
– returns accepted within 14 calendar days of delivery.
– the items should be sent back to our storage.
– the cost and arrangement of the return should be done by the buyer.
– the items will be returned in the same original condition.
– once we receive the items in our storage, the total amount of the purchase will be paid back to the buyer: price of the item and shipping cost.
– the buyer can arrange himself the pick up and shipping of the items, in this case we don’t accept breakage claims and we are not responsible of shipping time.
– if the buyer decides that the delivery has to be done later than the usual item (as is said above), the shipping and return condition will be specified in each case.
– we don’t accept returns of items bought in fairs or similar events.
– we don’t accept returns of made-to-order items.
– for made-to-order-items, the shipping condition will be specified in each case.